Questions about knot toys
I'm new - how do I order?
Welcome to knot toys and thank you for showing an interest in our wooden toys. All
the items you see are available to buy online. Simply click on the item you wish
to buy and click 'add to basket'. You can then “continue shopping” to
go back and add additional items to your basket or 'proceed to checkout'.
Do you have a catalogue?
No, knot toys does not print a catalogue. Our product range is updated constantly
online, so you need to visit the knot toys site regularly to keep up-dated with all
the latest products.
Do you have a shop?
No, we do not have a shop. We are a UK based internet retailer to keep overheads
down and provide you with high quality products at very reasonable prices.
Can I contact you by telephone?
We prefer you to contact us via e-mail - this enables us to respond to all your
queries quickly and efficiently. Corresponding via e-mail has a lower cost to us
than a call centre, and we have built this lower cost into our prices passing the
savings on to you. The email address is queries@knottoys.com
However, if you would like to speak to someone about an order then you can contact
us on
01279 813275
Do you do wholesale?
No, we are a retailer and sell directly to our customers.
I have a website and would like to link to knot toys
For any website links please email queries@knottoys.com and
we will be happy to consider these.
I would like to make a complaint or provide feedback to knot toys
knot toys would be happy to hear of any feedback concerning its products or service
and we will be eager to help overcome any problems or queries experienced. In the first
instance please e-mail us at queries@knottoys.com.
If you would prefer to talk to us, please call 01279 813275.
All communications relating to complaints and feedback will be confidential.
If you still cannot find the answer to your question please email queries@knottoys.com
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