Questions about knot toys

I'm new - how do I order?

Welcome to knot toys and thank you for showing an interest in our wooden toys. All the items you see are available to buy online. Simply click on the item you wish to buy and click 'add to basket'. You can then “continue shopping” to go back and add additional items to your basket or 'proceed to checkout'.

Do you have a catalogue?

No, knot toys does not print a catalogue. Our product range is updated constantly online, so you need to visit the knot toys site regularly to keep up-dated with all the latest products.

Do you have a shop?

No, we do not have a shop. We are a UK based internet retailer to keep overheads down and provide you with high quality products at very reasonable prices.

Can I contact you by telephone?

We prefer you to contact us via e-mail - this enables us to respond to all your queries quickly and efficiently. Corresponding via e-mail has a lower cost to us than a call centre, and we have built this lower cost into our prices passing the savings on to you. The email address is queries@knottoys.com

However, if you would like to speak to someone about an order then you can contact us on
01279 813275

Do you do wholesale?

No, we are a retailer and sell directly to our customers.

I have a website and would like to link to knot toys

For any website links please email queries@knottoys.com and we will be happy to consider these.

I would like to make a complaint or provide feedback to knot toys

knot toys would be happy to hear of any feedback concerning its products or service and we will be eager to help overcome any problems or queries experienced. In the first instance please e-mail us at queries@knottoys.com. If you would prefer to talk to us, please call 01279 813275. All communications relating to complaints and feedback will be confidential.

If you still cannot find the answer to your question please email queries@knottoys.com