Contact Us

If you you would like more information about our traditional wooden toys and fair trade toys or have a query about an order then please email me at  quoting your order reference number in the subject line. I will aim to respond to your email within 24 working hours.

If you have a question about ordering or delivery of an order please have a look at out Delivery page and our Terms and Conditions  as your query may be answered there.

Alternatively, if you would like to talk to someone, please call Rachel Alexander on 01279 813275. The best times to get hold of me will be between 9.30am and 3.00pm and please leave a message if I am unable to get to the phone when you call.

Postage Address for queries, complaints or compliments

Rachel Alexander
Knot Toys Ltd
Pond House
CM23 1BT

Knot Toys Ltd is a UK registered company - registration number 05117005.

We are VAT registered too - registration number 842 5282 29

Please note: We do not accept personal callers without an appointment. Thank you.